Frequently Asked Questions
Everything you need to know about our products and services.
How do I choose the right Denman brush for my hair type?
Selecting the perfect brush depends on your hair texture and styling goals. Our D3 Original Styler is ideal for defining curls, while our paddle brushes are best for detangling and smoothing long, thick hair.
What is your shipping policy?
We offer standard and expedited shipping worldwide. Orders are typically processed within 1-2 business days, and delivery times vary based on your location and selected shipping method.
Can I return a product if I am not satisfied?
Yes, we offer a 30-day return policy for unused and unopened products in their original packaging. Please contact our support team to initiate a return or exchange.
How should I clean and maintain my Denman brush?
To keep your brush in top condition, remove loose hair regularly and wash the bristles in warm, soapy water. Avoid soaking the wooden handles and allow the brush to air dry naturally.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Do you offer professional discounts for hair stylists?
Yes, we have a dedicated professional program for certified stylists and barbers. Please visit our Professional page to apply for a trade account and access exclusive pricing.